interactive voice response

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Automated Attendant – effective voicemail greetings

Automated Attendant – effective voicemail greetings Introductory Automated Attendant Automated attendant (or auto attendant) is a prerecorded voice that welcomes callers with a menu of options. An automated phone system uses automated attendant software to answer incoming calls and presents the caller with a menu of options for different departments within a business. There are…

IVR Development

IVR or Interactive voice response is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad. Modern IVR solutions also enable input and responses to be gathered via spoken words with voice recognition. How to create an IVR: Office / Light industrial Welcome to…