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Espera telefônica. Como criar Atendimento de URA humanizada.

Espera telefônica e mensagens de espera Espera telefônica e sua mensagem proporcionam uma excelente oportunidade de vendas a potenciais clientes. É uma ótima maneira de deixar os consumidores saberem de todos os detalhes que fazem da sua empresa, uma entidade única. Seu cliente está esperando, ansiosamente, para que você possa retornar à sua chamada. Agora…

On-hold messaging, how to promote your business ?

On-hold messaging how to interact with your callers? On-hold messaging provides an excellent opportunity for you to market to your customers. It’s a great way to let callers know all of the details that make your business one-of-a-kind. Your customer is eagerly awaiting for you to return to their call. Now that you have their undivided…

IVR Development

IVR or Interactive voice response is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad. Modern IVR solutions also enable input and responses to be gathered via spoken words with voice recognition. How to create an IVR: Office / Light industrial Welcome to…

Auto attendant or digital receptionist, how to configure ? [2022]

Auto attendant: never miss an important call Auto attendant works to manage your calls while making your company look and sound big! It makes managing all your phone calls incredibly efficient. The IVR is an integral part of any call center. Customers can call the center and get what they need without ever talking to…

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